How does the 150 € minimum work?
If your invoice for the month falls below 150 €, it's topped up with a line item called «monthly minimum». A 129 € invoice carries a minimum of 21 €. You see it itemised, not hidden inside the fee. The WhatsApp bot stays out of this top-up: its line is always billed separately.
What does it cost to get started?
Setup is 595 €: your OKmystay onboarding with full assistance (company, properties and the connection to Booking, Airbnb and Expedia). And you get it all back: from your monthly invoice no. 4 on, each one carries a 49,58 € discount for 12 months — even if your invoice is the minimum (those months you pay 100,42 €). If you leave before invoice 15, the remaining credits are lost. If you stay, the setup ends up costing you nothing.
What costs does the WhatsApp bot carry?
Three, and all three in plain sight. Its menu price (14,95 €/unit per month; in the percentage option it's included), with one particularity: the bot is always billed separately from the general minimum and its line never falls below 75 €/month, in both options — running it doesn't shrink because you have few units. Its own setup, 495 € one-off and non-refundable: building the prompt with your operation, the tone and the testing until it answers the way you want. And usage: €0,045 for every message the bot sends, whether a reply to the guest or a notification on its own — the check-in reminder, the door code. That price already includes the AI and WhatsApp's rate; there are no other items. All itemised on your invoice.
What does a website with OKmystay cost?
If you already have a website, the booking engine (Magnolia) sits in the menu as one more module, per unit. If you don't, we build it: the basic site with the engine and the newsletter form costs €300 one-off plus €10/month hosting; maintenance and minor changes are included. A blog with an editor in your panel is €9,95/month more. A custom design, a site with many sections or a major change is quoted separately. Hosting and blog are flat per company: they don't depend on how many units you have, and they're charged the same in both plans.
What costs does email marketing carry?
Two, and both in plain sight. Usage: €0,0029 for every campaign email that goes out (€2,90 per 1,000), in both options and outside the minimum. Contacts are unlimited and keeping them costs nothing; there is no sending cap and no volume plans either — a month without campaigns costs nothing. And its own setup, €495 one-off and non-refundable: your sending domain with its signatures, the template with your brand and the import of your audience. Booking confirmation emails do not count as a campaign.
How does the volume discount work?
In brackets, like income tax: each unit pays the discount of its bracket. The first 10 go at full price, from the 11th to the 25th with 20% off, from the 26th to the 50th with 40%, from the 51th to the 100th with 60% and from the 101th onwards with 80%. So growing never penalises you.
What is the percentage cap?
A guarantee in euros: your invoices for a whole year will never exceed 125% of what the full menu would cost with your units, at your contract's prices — they're locked in when you sign and your maximum doesn't move even if the public rate changes. Every month you pay your 3,25% and, if the year's running total hits the maximum, we stop charging beyond it. No adjustments, no refunds needed. The only thing outside the cap is the bot's AI usage.
What if I need something that doesn't exist?
We build it for you: custom modules are our speciality. The build is quoted the same way in both options; the difference comes afterwards. In the percentage option, the finished module stays included in your 3,25%. In the per-module option, it joins your menu with its price per unit per month, like any other — and we give you that fee together with the quote, before building anything.
Can I switch options?
Once, taking effect on your contract anniversary: if you start with one option and it doesn't fit, when you complete the year you switch to the other. Adding modules is always possible, with one month's notice; removing them, with three.
What if I deactivate units for a season?
They stop counting: you only pay for active units, counted on the 1st of each month. If we're not serving you, we're not charging you.
Do you take a commission on what I sell through the shop or the activities?
No. Those modules pay their menu price and that's it: whatever you sell through them is yours.
Percentage or per module: which suits me?
The calculator above tells you with your numbers. And if you write to us with your case, we'll run the fine-grained numbers with your real bookings.